Privacy Policy

Effective Date: 10/01/2025
Last Updated: 10/28/2025

Los Mellos Cleaning Services Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information obtained through our website, contact forms, and related online services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and service-related details that you provide through our contact or scheduling forms.
Service Information: Addresses or site details provided for quotes or job scheduling.
Technical Data: Browser type, device information, IP address, and pages visited (collected automatically through website analytics tools such as Wix Analytics or Google Analytics).

We do not knowingly collect information from children under 18 years of age.

2. How We Use Your Information

We use your information to:

Respond to inquiries and service requests
Provide estimates, schedule services, and manage ongoing projects
Improve website functionality and user experience
Maintain communication with clients about existing or upcoming work
Comply with applicable laws and safety or regulatory requirements

We do not sell or rent personal information to third parties.

3. Information Sharing

Your data may be shared only in the following cases:

With service partners or subcontractors strictly for operational purposes (e.g., scheduling, billing, or maintenance coordination)
When required by law, regulation, or government request
With trusted vendors providing website hosting, analytics, or payment processing, under confidentiality obligations

4. Data Storage and Security

We maintain reasonable administrative, technical, and physical safeguards to protect your information. Data submitted through our website is encrypted and stored on secure servers managed by Wix and its service providers.

Despite these efforts, no online system can guarantee absolute security, and you submit information at your own discretion.

5. Cookies and Tracking

Our website may use cookies or similar technologies to analyze visitor traffic and improve performance. You can adjust your browser settings to disable cookies, though some features may not function properly without them.

6. Your Rights

You may request to:

Access, correct, or delete your personal information
Withdraw consent for communications
Ask questions about how your data is used

Requests can be sent to [insert company email address]. We will respond within a reasonable timeframe.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites.

8. Updates to This Policy

We may update this Privacy Policy as needed. All updates will be posted on this page with a revised effective date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Los Mellos Cleaning Services Inc.
Hyde Park, Massachusetts
Email: losmelloscs29@gmail.com
Phone: (857) 308-9509