Cleaning Services
Privacy Policy
Effective Date: 10/01/2025
Last Updated: 10/28/2025
Los Mellos Cleaning Services Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information obtained through our website, contact forms, and related online services.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, and service-related details that you provide through our contact or scheduling forms.
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Service Information: Addresses or site details provided for quotes or job scheduling.
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Technical Data: Browser type, device information, IP address, and pages visited (collected automatically through website analytics tools such as Wix Analytics or Google Analytics).
We do not knowingly collect information from children under 18 years of age.
2. How We Use Your Information
We use your information to:
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Respond to inquiries and service requests
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Provide estimates, schedule services, and manage ongoing projects
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Improve website functionality and user experience
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Maintain communication with clients about existing or upcoming work
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Comply with applicable laws and safety or regulatory requirements
We do not sell or rent personal information to third parties.
3. Information Sharing
Your data may be shared only in the following cases:
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With service partners or subcontractors strictly for operational purposes (e.g., scheduling, billing, or maintenance coordination)
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When required by law, regulation, or government request
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With trusted vendors providing website hosting, analytics, or payment processing, under confidentiality obligations
4. Data Storage and Security
We maintain reasonable administrative, technical, and physical safeguards to protect your information. Data submitted through our website is encrypted and stored on secure servers managed by Wix and its service providers.
Despite these efforts, no online system can guarantee absolute security, and you submit information at your own discretion.
5. Cookies and Tracking
Our website may use cookies or similar technologies to analyze visitor traffic and improve performance. You can adjust your browser settings to disable cookies, though some features may not function properly without them.
6. Your Rights
You may request to:
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Access, correct, or delete your personal information
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Withdraw consent for communications
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Ask questions about how your data is used
Requests can be sent to [insert company email address]. We will respond within a reasonable timeframe.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites.
8. Updates to This Policy
We may update this Privacy Policy as needed. All updates will be posted on this page with a revised effective date.
9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Los Mellos Cleaning Services Inc.
Hyde Park, Massachusetts
Email: losmelloscs29@gmail.com
Phone: (857) 308-9509